If you think of a typical customer journey or sales funnel, you will come across many of the same steps along the way. The potential customer must first be confronted with your company or your brand. Then they may want to learn more about the products and services that you offer. The customer may or may not reach out to you and your sales team can do their job to close the deal.
This can of course be oversimplified and generalized a little too much. However, it provides a useful framework for assessing how your prospects are turning into leads. And how those leads can turn into sales.
Conversica is a highly respected name in this field. There are also several Conversica alternatives worth considering. If you want to focus more on closing deals with warmer leads, Conversica (and alternatives to Conversica) might be for you.
How does Conversica work?
At the core, Conversica aims to automate lead qualification with artificial intelligence. This includes email, SMS text messaging, or website chat. Prospects interact with AI assistants in the earlier parts of the sales funnel. This means that Conversica’s AI assistants can interact with customers in minutes. They answer their inquiries and maintain the relationship while the customer is still interested.
Engagement is quick, personalized, and persistent. It also means that potential leads don’t fall by the wayside the way they might in a more traditional setting. The Conversica system can pre-qualify 100 percent of the new leads immediately. A customer can receive product brochures, register for webinars and events, make sales appointments, and much more.
Conversica enables your sales team to work more effectively and efficiently. You only interact with warm leads who have already been pre-qualified. It is an effective system, but it can be costly depending on your needs. Plans start at $ 2,999 per month. This quickly goes hand in hand with additional “skills” and use cases.
Which Conversica alternatives are the best?
The main goal of alternatives to Conversica is similar, if not identical, to Conversica. You want to retain customers and increase the quality of leads for your sales team, which will ultimately benefit your bottom line. Consider this review of Conversica alternatives in 2021 as a solid place to start.
Conversica says it can “get your sales teams to engage and act on a large scale”. Similar, Exceed.ai says it can “automate your lead conversion journey into ready-to-sell meetings”. Here a similar type of virtual AI assistant engages with your customers in human-like two-way conversations via email, SMS or website chat. The interactions are personalized and allow you to pre-qualify your leads on a large scale.
The AI chatbot is included directly in the scope of delivery, which is not the case with all Conversica alternatives. You get a clean, easy-to-understand user interface, as well as convenient integration with CRMs that you may already be using. It also integrates with tools like Calendly, which should make your sales team happy.
The starting price for Exceed.ai is comparable to Conversica at $ 1,950 per month. The difference is that you get more customizations and better value at no additional cost.
Don’t let neglected leads fall through the cracks. That is the promise of Sales whale. Conversica and Exceed.ai strive to connect with each potential customer through multiple channels. In comparison, Saleswhale takes a more proactive approach.
It actively searches for neglected leads and approaches them with a proven conversational playbook. This is where artificial intelligence really comes in. The AI interprets answers and processes answers dynamically, in real time and processes all possible common scenarios. When the system identifies a lead ready to sell, it introduces a member of your sales team into the conversation so they can close the deal.
This is great for converting incoming leads on your website. It’s also great for situations like following up after a webinar or breathing in dormant leads. As an added bonus, Saleswhale offers a free monthly plan to get you started. However, as your needs increase, you’ll likely upgrade to the $ 1,495 / month Plus plan to unlock more features and capacity.
Other alternatives focus on automating the lead qualification process with artificial intelligence. drift in a nutshell with its platform to accelerate sales. The end goal is the same; it’s just that drift is much more open. With Drift you can “deliver personalized customer experiences in real time”.
Like the others on this list, Drift’s automated chatbot serves a similar purpose. Typically, many companies ask their customers to fill out a form. Then you have to wait for one of your human employees to answer. In contrast, Drift communicates with customers live, in real time and with a personalized conversation. This includes booking meetings with your sales team, for example. Drift also offers deep integrations with your sales and marketing tools. In this way, conversational AI supports your goals without adding any additional steps.
You can start with a free plan to see if Drift is right for your business. From there, you’ll need to contact them to find out the pricing for Premium, Advanced, and Enterprise plans.
Choose the right alternatives to Conversica for you
When shopping for Conversica alternatives, it is important to know that there is no one-size-fits-all solution. Every company and organization is different, with a different budget and needs. If you have a smaller business with fewer than 200 leads per month, Saleswhale could be a good solution. If you’re a larger company and are looking for more features, Exceed.ai could be a great choice too.
At first glance, it might feel like a leap of faith to spend thousands of dollars on conversational AI to nurture leads. The truth is, this can be a very worthwhile investment in your business. If your sales team can only focus their time and energy on high quality, prequalified leads, it means you are much better equipped to grow on a massive scale.
Artificial intelligence represents the natural evolution of sales and marketing. And Conversica and its alternatives are leading the way, one live chat at a time.