Furniture Village customer? Here is the latest information on orders and buyer details after it was hit by a cyberattack


    Furniture Village was unable to confirm the extent of the data breach or what personal or financial information was accessed as it is still working with outside IT security experts to investigate the incident. The retailer has also notified the Information Commissioner’s Office (ICO) as a precaution and is working with the police who are investigating.

    In the meantime, if you are using your Furniture Village login for other online accounts, it is best to stay alert for suspicious activity and change your password:

    • Watch out for phishing emails. Criminals can use your personal information to target you with persuasive emails, text messages, and phone calls. Be suspicious of unsolicited requests for your personal or financial information. If you receive an email that you are not sure about, forward it to the Suspicious Email Reporting Service (SERS) at
    • Monitor your bank account. Be vigilant of any unusual activity on your accounts and report any unauthorized transactions to your bank immediately.
    • Secure your passwords. If you are using your Furniture Village password for other online accounts, it is time to change it. As a best practice, you can also consider changing passwords for important accounts such as B. Change banking operations. Read Cyber ​​Aware’s advice on creating a good password to remember, or see the National Cyber ​​Security Center (NCSC) guide for help on using a password manager. You can also read the National Cyber ​​Security Center (NCSC) information on how to protect yourself from the effects of a data breach.
    • If you believe you have been a victim of a scam, report it. If you have become a victim of fraud or cybercrime as a result of a data breach, contact your bank immediately and report it to Action Fraud online at or by calling 0300 123 2040.

    An ICO spokesman added, “If a person has concerns about the handling of their data, they should first report them to the organization and then report them to us if they are not satisfied with the response.

    “Furniture Village has made us aware of an incident and we are reviewing the information provided.”


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