Introduction of the Community Experience Podcast – Smart Passive Income


    If you’ve been following SPI for the last year or so, you know we made a conscious choice to focus on community building. So much so that we launched SPI Pro, a premium membership community for entrepreneurs. We’ve also moved all of our course communities from the big, messy social media platform that’s always on the news to the private SPI academy for our online course customers.

    Each member of our growing Community Experience team brings a unique perspective and career experience to the table. And we realized that our ongoing discussions about community strategies and trends could benefit many more people.

    So of course we made a podcast. Say hello to them The community experience!

    Why you should listen

    The community experience it’s not just about running a digital community or a business. In this show we explore many aspects of what brings people together. Because at the end of the day, the sense of belonging is an integral part of the human experience. And since we have the privilege of being part of a thriving podcast family through SPI Media, we take this opportunity to amplify the voices and perspectives of thought leaders who can help other community builders.

    The truth is the term Community can easily be watered down into a marketing buzzword. There will always be overlap between a community and an audience, but they are absolutely not interchangeable. Anyone who says otherwise is trying to sell you something. Building and running a healthy community requires dedication and strategies that differ from audience growth. the Community experience podcast is an attempt to draw a clearer line in the sand to preserve the integrity of the community ethos.

    Listen to the first episode

    In episode 1 of the Community experience, Jillian and Tony talk to Un-lonely planet Author Jillian Richardson on the growing role of community, how to authentically build it, end the loneliness epidemic, and more.

    Meet the hosts

    Tony Bacigalupo opened Manhattan’s first coworking space, New Work City in 2008 and has a passion for enabling both in-person and virtual events. Tony is the Community Program Manager at Team SPI and leads the show of our boot camps, coordinates our quarterly demo days in SPI Pro and leads the initiative at our Audience Driven Summit.

    Jillian Benbow has been professionally managing digital communities for over a decade, and has seen and experienced it all: the good, the bad, and the trolling. She’s not afraid to take on the messy and chaotic parts of community management and move on with empathy. Jillian is the Senior Community Experience Manager at Team SPI and leads our premium member community SPI Pro.

    Join the conversation

    This wouldn’t be a show about the community if we didn’t want to keep the entertainment going after every episode! Tag us with your thoughts on the episodes on Twitter @TeamSPI and let’s dive deeper into your insights and questions. And be sure to subscribe The community experience wherever you listen to podcasts.

    Subscribe to the community experience


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