Online platforms should have a legal responsibility to protect users.
The coalition of groups is calling for online platforms such as search engines and social media websites to be given legal responsibility to protect users from fake and fraudulent content on their websites that lead to fraud.
In April 2018, Martin took legal action against Facebook after 1,000 scam ads that misused his name or picture were posted on the social networking site. As part of the settlement, Facebook agreed in January 2019 to launch a special fraud reporting tool and donate £ 3 million to Citizens Advice to combat them.
In the joint letter, the coalition of organizations says: “Online platforms play a vital role in enabling criminals to reach and target internet users by hosting, advertising and targeting fake and fraudulent content on their websites cheat, including ads that make significant profits from. However, platforms have very little legal responsibility for protecting their users, although they are often best placed to tackle harmful content.
“While we recognize that the government is driving initiatives to combat aspects of online fraud, there is a growing risk that current plans for future regulatory frameworks do not take a comprehensive approach to consumer threats and do not reflect the scale or urgency of the problem. “