Travelers Renters Insurance Review 2021


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With a wide range of discounts, an easy-to-use website, and policies available in most states, travel insurance is a solid option to cover an apartment or rental home. The company has been in business since 1864.

Traveler renter insurance advantages and disadvantages

How travelers renters insurance rates

The travel renter insurance received 5 out of 5 stars for the overall performance. The ratings of NerdWallet are determined by our editorial team. The tenant insurance rating formula takes into account insurance coverage options and discounts, ease of filing a claim, website transparency, company financial strength, complaint dates from the National Association of Insurance Commissioners, and more.

Based on these ratings, Travelers is ranked among NerdWallet’s top tenant insurance companies for 2021.

Travel renter insurance state availability

Travelers currently offers rental insurance in 44 states and Washington, DC

Travel renter insurance coverage

Like most tenant insurance companies, Travelers provides coverage for your belongings, personal liability, and additional living expenses if you need to move out of your home while repairs are being made for a covered claim.

Your policy also includes coverage for housing improvements. If your landlord has made changes or upgrades to your device, these will be covered up to 10% of your personal property limit in the event of theft or disaster. That means if your home were destroyed in a fire, for example, your belongings would be covered up to your personal ownership limit and you would have the extra 10% to cover all of the updated features. (Higher limits are available at an additional cost.)

The optional coverage that you can add to your policy includes:

Replacement cost value. This upgrade to your personal property coverage means that if your belongings are stolen or destroyed, travelers will refund enough money to allow you to purchase brand new replacement products instead of just paying for the items’ current cash value.

Valuable article coverage. Expensive items like an engagement ring or a musical instrument may not be adequately covered by your normal insurance limits, so you can add additional coverage if needed. An assessment is not required.

“MORE: The best cheap rental insurance

Discounts on travel insurance rental insurance

Travelers offers the following ways to pay less for your tenant policy:

  • Multipolicy discount.
  • No claim discount.
  • Discounts for protective devices in your home, such as smoke detectors, sprinkler systems, fire alarms or home security systems.
  • Discount for a 24-hour security guard in your building.
  • Smart home technology discount.

Complaints about insurance from traveler renters

According to the National Association of Insurance Commissioners for three years, travelers had fewer than expected number of complaints about home insurance with state regulators relative to their size. (NAIC home insurance complaints also affect other types of home insurance, including mobile home, tenant, and condominium insurance.)

“MORE: Tenant Insurance Quotes: What You Need To Know

Traveler renter insurance consumer experience

Website: If you’d prefer to manage your tenant policies online, you can easily do so in the MyTravelers section of the website. There you can pay your bill, download insurance cards, file and track claims, manage your policy and chat with a live traveler representative during business hours. Elsewhere on the site, you can get quotes and browse basic information about how tenant insurance works.

App: The Travelers mobile app has a number of convenient features that allow users to pay bills, set up automatic payments, view policy information, and report claims. It’s available for iOS and Android.

FAQ on travel rental insurance

What disasters are covered by travel insurance?

Travel renter insurance covers your belongings if they are damaged or destroyed by disasters such as fire, smoke, wind, hail and lightning. Your personal belongings are also insured against theft. Find out more about tenant insurance.

Can I and my roommate share a travel renter policy?

Travelers recommend that unrelated roommates each have their own tenant insurance, but married couples, committed partners, and family members can share a policy. Read more about the advantages and disadvantages of taking out tenant insurance with roommates.

What other types of insurance do travelers offer?

Travelers sell a wide variety of policies, including auto, homeowner, condo, umbrella, and boat insurance. See NerdWallet’s Travelers Auto Insurance Review.

Valuation method for tenant insurance

NerdWallet’s tenant insurance ratings reward companies for customer-centric functions and practices. Ratings are based on weighted averages of ratings across different categories including financial strength, consumer complaints, coverage options, discounts, online experience, and more. These ratings are guidelines. However, we encourage you to shop around and compare multiple insurance quotes to find the best rate for you. NerdWallet does not receive compensation for reviews. Read our editorial guidelines.

Complaint method for insurers

NerdWallet investigated complaints with state insurance regulators and reported them to the National Association of Insurance Commissioners in 2016-2018. To assess how insurers compare, the NAIC calculates a complaint index for each subsidiary each year, measuring the percentage of total complaints relative to their size or the percentage of total premiums in the industry. In order to evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer over a period of three years, weighted according to the market shares of each subsidiary. The ratios are set separately for car, house (including tenant and condominium) and life insurance.


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