USAA Home Insurance Review 2021


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As one of the largest home insurers in the country, USAA offers policies to active members of the military, veterans and their families. USAA home insurance policies include coverage that often incurs additional costs when issued by other companies. Even so, the company’s tariffs are still below the national average, according to NerdWallet’s tariff analysis. If you are eligible to take out USAA homeowners insurance, this is worth considering.

USAA home insurance pros and cons

How USAA Home Insurance Rates

USAA Homeowners Insurance received 5 out of 5 stars for overall performance. The ratings of NerdWallet are determined by our editorial team. The homeowner insurance rating formula takes into account options and discounts for insurance coverage, ease of submitting a claim, website transparency, company financial strength, complaint dates from the National Association of Insurance Commissioners, and more.

Based on these ratings, USAA is among NerdWallet’s Top Home Insurance Companies for 2021.

USAA home insurance state availability

USAA offers homeowner insurance in all 50 states and Washington, DC

USAA home insurance coverage

USAA offers homeowner insurance with all of the standard features, such as: B. Coverage for the structure of your home and personal effects as well as:

  • Identity Theft Coverage. If you are a victim of identity theft, USAA will pay up to $ 5,000 to cover the cost of restoring your good name. This coverage is not available in all states.
  • Replacement cost coverage. Generally, if your items are damaged or stolen, USAA will reimburse the cost of replacing them with brand new items, not their depreciated value. USAA includes this standard of coverage in all states except North Carolina instead of charging additional fees for it like most insurers. The company will pay to either replace or restore or repair an item, whichever is less.
  • Home sharing coverage. Available as standard insurance in most states, this pays off for damage that occurs when you rent out a room or your entire home on sites like Airbnb.
  • Military uniform cover. If your uniform is damaged or stolen during a covered event and you are on active duty or on duty, the USAA will reimburse you with a deductible.

Earthquake protection is available at an additional cost.

“MORE: Complete guide to buying earthquake insurance

USAA home insurance rates

According to NerdWallet’s tariff analysis, the average annual insurance cost for homeowners in the USAA is $ 1,643. This is lower than the national average of $ 1,696 per year, but higher than the average rates from State Farm and Allstate, two major national competitors.

The above sample rates were calculated for 40 year old homeowners with a deductible of $ 1,000, home coverage of $ 300,000, and liability insurance of $ 300,000. Your own prices will be different.

“MORE: What is the average cost of homeowner insurance?

USAA home insurance discounts

Depending on where you live, you can do one of the following to save money on your USAA home insurance:

  • Up to 10% off when you insure your car with USAA.
  • Credit for protection devices for an ADT home security system.
  • Up to 10% discount if you have been claim free for at least five years.

USAA home insurance complaints

According to three years of data from the National Association of Insurance Commissioners, the USAA received significantly fewer than the expected number of complaints about home insurance with state regulators relative to its size, compared to its size. (NAIC home insurance complaints also affect other types of home insurance, including mobile home, tenant, and condominium insurance.)

“MORE: Home Insurance Quotes: What You Need To Know

USAA home insurance consumer experience

Website: The USAA website has an advice section that provides information on topics such as what homeowner insurance doesn’t cover and how to prevent water leaks. A chatbot is also available to answer quick questions. Sign in to USAA’s User Portal to pay your bill, manage your policies, file and track a claim, set up automatic payment, or chat with a live representative.

App: You can use the USAA Mobile App to pay bills and submit and track claims. Other USAA services such as checking, savings and credit card accounts can also be accessed through the app, which is available for both iOS and Android.

USAA home trip FAQ

Does USAA Home Insurance Cover Tree Distance?

It depends. If a tree falls on your home, the USAA usually pays to have the tree removed from the structure in order to make repairs. Coverage to remove the tree from your property may be more limited – often up to $ 500 for a single tree or $ 1,000 total.

Removing a tree from your property to prevent possible damage is considered basic home maintenance and is not covered.

Does USAA Home Insurance Have Breed Breeds Restrictions?

USAA does not limit the type of dog it covers under your homeowner’s liability insurance. However, if the animal has had any history of aggression or property destruction it may affect your eligibility for cover. Learn more about homeowner coverage for dog bites.

Does USAA cover prefabricated or mobile homes?

USAA works with a partner company, Foremost, to insure prefabricated houses and mobile homes. Find out more about mobile home insurance.

Does USAA Home Insurance Cover Mold?

USAA doesn’t usually pay for damage related to mold or dry rot, but you may have limited coverage if the cause of the mold is a disaster that’s covered by your policy. Mold coverage varies from state to state and may depend on what endorsements or add-ons you have in your policy. Learn more about homeowner insurance coverage.

What other types of insurance does USAA offer?

In addition to homeowners, USAA sells auto, life, umbrella, flood, and condominium insurance, among others. USAA also offers financial products such as mortgages, bank and investment accounts, annuities, and credit cards. Read our USAA auto insurance report.

Does USAA Home Insurance Cover Roof Replacement?

It depends on the cause of the damage to your roof. If the cause is a disaster covered by your policy, such as In general, such as fire or wind, USAA will assist in repairing the damage, including replacing it if necessary. There are exceptions: damage from wind or hail is excluded from coverage in some states’ coastal areas, and damage to cosmetic roofs is not always covered.

“MORE: USAA life insurance rating

Evaluation method for homeowner insurance

NerdWallet’s homeowner insurance ratings reward companies for customer-centric features and practices. Ratings are based on weighted averages of ratings across different categories including financial strength, consumer complaints, coverage, discounts, online experience, and more. These ratings are guidelines. However, we encourage you to shop around and compare multiple insurance quotes to find the best rate for you. NerdWallet does not receive compensation for reviews. Read our editorial guidelines.

Homeowner Insurance Rate Methodology

Average NerdWallet prices for 40-year-old men and women from five insurance companies in each zip code in all 50 states and Washington, DC. Example homeowners were non-smokers with good credit ratings who lived in a two-story single-family home built in 1983. They had a $ 1,000 deductible and the following coverage limits:

  • $ 300,000 for housing cover.
  • $ 30,000 coverage for other structures.
  • Personal property coverage of $ 150,000.
  • $ 60,000 for loss of usage coverage.
  • Liability coverage of $ 300,000.
  • These are sampling rates generated by Quadrant Information Services. Your own prices will be different.

    Complaint method for insurers

    NerdWallet investigated complaints with state insurance regulators and reported them to the National Association of Insurance Commissioners in 2016-2018. To assess how insurers compare, the NAIC calculates a complaint index for each subsidiary each year, measuring the percentage of total complaints relative to their size or the percentage of total premiums in the industry. In order to evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer over a period of three years, weighted according to the market shares of each subsidiary. The ratios are set separately for car, house (including tenant and condominium) and life insurance.


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